The Tour and Travel Operations programme at Embu College is a competency-based training course accredited by CDACC and designed to prepare learners for the dynamic tourism and hospitality industry. The programme focuses on equipping students with practical skills in travel consultancy, tour operations management, destination marketing, ticketing systems, customer service, and sustainable tourism practices.
Tourism remains one of Kenya’s key economic sectors, and this programme is structured to align with industry standards, preparing graduates to operate efficiently within tour companies, travel agencies, hotels, airlines, and government tourism departments.
Level 5 (Certificate): 3 Modules (3 Semesters)
Level 6 (Diploma): 5–8 Modules depending on progression
Each module is delivered using CBET methodology, where learners are assessed based on demonstrated competence in real or simulated workplace environments.
Level 5: KCSE D+
Level 6: KCSE C- or progression from Level 5
Travel agency operations
Tour packaging and costing
Airline ticketing systems and reservations
Customer care and communication skills
Tourism law and ethics
Destination management
Sustainable and eco-tourism principles
Marketing and sales strategies in tourism
Event coordination and management
Students also learn digital booking systems and gain exposure to global travel frameworks.
A supervised industrial attachment allows students to work in travel agencies, tour companies, national parks, or hospitality establishments to gain practical experience.
Graduates may work as:
Tour Consultant
Travel Agent
Tour Operations Officer
Destination Marketing Officer
Airline Reservation Officer
Tourism Entrepreneur
Graduates can pursue advanced diploma or degree programmes in Tourism Management, Hospitality Management, or Business Administration.
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